Honda of Staten Island

I gave 1 star because I couldn't select 0 As a Honda customer for 15 years, I've had the truck serviced thru Honda 50 % of the time. All of the service was at the NYC dealer. This time we went Staten Island on Parkinson Ave . (BIG MISTAKE). We called Elliot at service and told him we had a fuel leak and explained to him where the leak was, what might be involved and that it's in bad shape. He quoted us 2 prices. $650 for the best possible scenario , and $800 - $1000 for the very worse scenario. He also advised us to have the truck towed since it's leaking fuel. (which we did). After 2 days, he told us that "Honda doesn't want to fix it" He also said " when a repair cost more that the truck is worth, we won't do it" Elliot NEVER gave us the option to fix it at any cost. He refused to reimburse us for the tow either. We took the truck down the road to OLYMPIA AUTO and told him our horrible experience with Honda. He looked confused and could not understand why Honda was making a big deal over a leak. 2 days later the truck was fixed for $500 (including an overdue oil change) Olympia Auto fixed it without any drama or aggravation. So for those who have an aging Honda, BEWARE of Honda Service. If your vehicle becomes old and requires them to get their hands dirty with labor, they toss you away like a cheap suit. I can't wait until Corporate hears how they treat their 15 year customers. BTW, Honda can contact me any time to dispute my claim.