Honda of Staten Island
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Fantastic Service !
Written byon 04/19/2025
As soon as I drove into the service area I was greeted very well by an employee at the entrance and then by my service rep Denise Deas!!! She was so beyond professional and had a great sense of humor. Not only that but EXTREMELY knowledgeable!!! I came in with an issue that was rectified quickly but I had also encountered another issue. That I didn’t know I had but made sense. I figured since i was there I may as well have it fixed. She then gave me the estimate and the time it should be ready. Denise was on point with all of it. My appointment was at 12 and she called me at 2:30pm letting me know all was complete. Including recalls ,a courtesy multi point inspection and battery check ! Highly recommend !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Honda of Staten Island on 04/29/2025
Dealer Response
Judi,
Thank you for your positive review and recommendation! Providing thorough and efficient service is so important to us, and we are glad that Denise's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
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