Lia Toyota of Colonie
Dealership Service Review
I am writing this review as requested at the dealership, but I would have been honest if service had been poor. I feel like the svc at this dealership has improved greatly since our first visit and would recommend them now to anyone. I was greeted warmly, well advised, dealt with fairly, and paid the price that I was quoted. I even suggested that I might need a service which Gerald Foti kindly denied me, saying that my vehicle truly did not need it yet. I was grateful that he didn't just do what I suggested to make a sale. I was in and out earlier than I expected to be in the time frame promised. We will likely stay with Toyota in the future because of service like this and employees like Gerald Foti.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes