Lia Toyota of Colonie
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Michael Richards was awesome
Written byon 01/02/2025
Michael Richards took the time with my vehicle and laid out all suggestions and prices and what was urgent and what could wait. He checked in and was accessible for my questions. He applied the coupons I had from online and arranged for a ride to pick up my car when it was completed as I did not have one with my husband having just had surgery. Prices were reasonable and I really liked being able to review everything in a written form.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lia Toyota of Colonie on 01/06/2025
Dealer Response
Sherri, we're happy Michael's attention and expertise helped you have a very positive experience at Lia Toyota. Thank you so much for your excellent feedback. Safe travels until we see you next time!
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