Lia Toyota of Colonie

I recently had service done at Lia Toyota of Colonie. This place was first class service from start to finish. I had previously bought my vehicle to another Toyota dealership, and they told me that they weren't able to fix the problem. When I pulled into Lia Toyota of Colonie, I was greeted by the service associate Nicholas Mucha. He assured me they would thoroughly troubleshoot the problem. In short order they had diagnosed the problem and assured me they could fix it. They showed me exactly what the problem was, and what caused it. (The problem was caused by another company installing a trailer hitch. They even put that in writing so I could try and recoup some of my repair bill from that other company.) They had to order parts, which wouldn't be there until the next day, but the timetable they gave me for repairs was right on schedule as they promised. They got me into a rental car and they fixed the vehicle in the time frame they promised for the price they quoted. It was a very expensive repair, but they offered financing with monthly payments so that worked out okay. The waiting area was very comfortable and they had complimentary coffee and donuts. Everybody was kind and polite from start to finish. I highly recommend the service department at Lia Toyota of Colonie!