Lia Toyota of Colonie
Dealership Service Review
I had to bring my truck in for its annual inspection and periodic maintenance. I contacted Vanessa Radley to make an appointment online, and to take care of my truck since she has helped me a couple of times before. She is extremely good at her job. Even though I chose to wait, she tried to make everything go as quickly as possible so it wouldn't be that long overall . I don't believe anyone could have been more helpful regarding what it was going to cost, how long that it would take, and what else might be needed to keep my truck in tip top shape for the long winters that we have up this way. Everything went as smoothly as expected and I was on my way before too much time passed. I would hope that Toyota has some type of reward and recognition system in place to keep really talented folks happy at their dealership since Vanessa Radley is one to hang on to from a business perspective.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes