Friendly Honda

In June, I purchased a 2009 Honda Ridgeline from Friendly Honda, with 102,000 miles on the clock,and all major 100,000 mile service items replaced prior to sale: a like new vehicle. 2,500 miles and one month later the serp. belt jumped off its pulleys and I lost all power steering, when backing the truck into the garage at the end of the day, I called Friendly Service Dept. and was referred to a service manager, Brian. He agreed to have the vehicle towed in (50 miles away). 5 minutes later I had a call from the towing company and 2 hours later the vehicle was loaded and on its way back to Friendly Honda. Diagnosis: a broken alternator bolt. New serp. belt installed. Repair and towing performed at no cost to customer. Vehicle back in my hands 2 working days later. I was treated as you would treat a customer with a brand new vehicle - not as the buyer of a 9 year old used vehicle. Outstanding service: compliments to all.