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West Herr Nissan of Lockport


6069 S Transit Rd, Lockport, NY 14094 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
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Dealership Sales Review

1 out of 5 starssales Rating
Totally misled
Written by kirk on 02/12/2019

Horrible experience. drove over three hours to make a purchase of a used vehicle, a 2015 chevy Tahoe. After inspecting the car I noticed body work on a panel that looked like a 10 year old did it, clear coat peeling, sand marks, and so much bondo a magnet would't stick to it!, parking sensors in front or rear bumper did not function, car had 1000 miles more than what was advertised on the odometer. The car was advertised with an accident and when I questioned the salesman about the damage he stated only the rear bumper was replaced. After everyone tried to pacify me like it was no big deal the GM of the store finally came out and made an attempt to correct and address my concerns but by then I was not comfortable with this car. Needless to say, after almost $100 out of pocket expenses,(car rental, fuel, lunch, and tolls), I left without buying the car. I must add though that no one was ever rude to me other than trying to make a sale on damaged goods!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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