Habberstad BMW
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Avoid this Dealership at ALL COSTS!
Written by 12/20/2024
onWarning: Avoid this dealership at all costs. I recently had a terrible experience with my vehicle. What was supposed to be a simple repair turned into a disaster. They replaced two tires instead of one, and now a third tire is having issues. I'm extremely dissatisfied with the service I received. I strongly advise against bringing your vehicle to this dealership! I wish I could leave no stars!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Habberstad BMW on 12/23/2024
Dealer Response
Tuere, I'm sorry to hear about your experience with the tire replacement. We strive for quality service and it's clear we fell short in this instance. Please reach out so we can address these issues directly and work towards a resolution that meets your expectations. Thank you, Vincent Durante - Service Director - 631-418-3282
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