Habberstad BMW
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Dealership Service Review
service Rating
Avoid BMW
Written byon 03/20/2024
I had an awful experience with Mike Puccio as my service advisor. He conned me out of my money and added extra services that I did not ask for. When I went to pick up my car, he stated that I signed for all of these extra services which I did not. When i tried to confront him about the payment, he cursed and walked away.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Habberstad BMW on 03/21/2024
Dealer Response
John, I'm really sorry to read about your experience. However, I do not see a record of this matter in our system and will not be able to find your information based on this username. Please reach out directly if you would like to further discuss this.
Thank you,
Vincent Durante - Service Director - 631-418-3282
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