Habberstad BMW
Dealership Sales Review
Our adventure into purchasing our first BMW luxury SUV began with Truecar that directed us to three dealerships with a "guaranteed" purchase price. Michael Pierleoni, internet sales advisor at Habberstad BMW in Huntington, was the first to respond to our inquiry via email. Understanding that it was inconvenient to speak over the phone, unlike other BMW dealerships, he continued to dialogue with us over email. We eventually did a test drive with Michael and he helped us understand all the capabilities and features of the 2015 X5, even pros and cons of the available 3rd row seat. Not once did our family feel the pressure to purchase as he understood our budget concerns and the desire to speak to other BMW dealerships in the tri-state area to help achieve our budget. Over the course of two months, Michael continued to check in with us periodically via personal emails in a very friendly manner and provided numerous repricing exercises due to our budget constraints. He even alerted us to a local BMW Drive Event where we could get a voucher towards the purchase of a new vehicle. All his estimates and pricing exercises were open book and every fee explained. Michael was even able to alert us to hidden costs/fees in other dealerships' estimates. We eventually reached an out the door number with Michael and Habberstad that was actually lower than the Truecar price. Jay Liardi of Financial Services was even able to secure a finance rate of 1.89% for us over 60 months. We never felt the need to visit another BMW dealership, or speak to any other sales advisors over the phone despite the numerous requests to visit, generic spam emails (never received a generic spam email from Habberstad), and voicemails from them. Not knowing the size of other dealerships, we assume that Habberstad BMW of Huntington is on the smaller side. However as the saying goes, never judge a book from its cover. It was stress-free, pressure-free, and we were more than willing to make the drive from western Queens. We would highly recommend working with Michael Pierleoni to anyone shopping for a BMW.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes