Skip to main content

Joe Basil Chevrolet


5111 Transit Rd, Depew, NY 14043 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (5) No (1)
Service Rating
Recommend:
Yes (9) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
I'm loving Basil
Written by sevenkegs on 02/18/2017

My wiper motor DIED in the middle of a cycle, with the blades straight up, in front of me. Luckily, it was during the extremely short time-span, between the snow storm passing, and the rain approaching. The guys at Basil said get it in there asap. No waiting, no questions. They knew I couldn't go another day without my car. Somehow, I was able to drive all the way from Olcott to Depew under clear blue skies, in February, no less. One thing that will stick in my mind, is the looks on the guys' faces, when they realized my 2015 Equinox, purchased in January of 2015, had 60000 miles, almost 62k, here a mere two weeks later! Thank you for all you do!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
jess_basilcars on 03/29/2017
Dealer Response
We appreciate your business! Thanks for the nice review! Welcome to the family
Report