Joe Basil Chevrolet
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Dealership Sales Review
sales Rating
horrible service
Written by 07/16/2020
onAfter giving them a VERY large down payment and spending tens of thousands of dollars, the customer service has gone completely down hill. Everyone was wonderfully pleasant and accommodating during the purchasing process. We were so happy when we pulled out in our 'new' truck! Hidden charges to bring the vehicle up to THEIR STANDARDS have suddenly come up. We are now expected to pay money that we were not told about initially. No help from customer service. No responses to emails and phone calls. VERY rude manager when finally reaching someone. Do not recommend purchasing a used vehicle from Joe Basil!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Lindsey Walters on 07/23/2020
Dealer Response
We would like the opportunity to discuss your concerns, please email your contact info to basilcares@joebasilchevrolet.com.
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