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Joe Basil Chevrolet


5111 Transit Rd, Depew, NY 14043 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (5) No (1)
Service Rating
Recommend:
Yes (9) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
A company that thrives on conning customers
Written by Mr_cruz on 02/08/2019

This company has been unprofessional, unapologetic, unreasonable, and disrespectful from the beginning of my car buying experience. I was sold a 2016 Malibu that within the first two weeks was giving me issues. I would come in and I was treated as I am crazy or a liar. After three attempts of pushing for them to do their job, the issue was partly resolved.I have a bad execelartor pedal, structure water damage happening to the passenger sealing, and irratic shifts. All these issues were brought up while I was still under warranty and they did nothing. Now that my warranty is up, they are even worse. They fought me and wanted me to be out of my warranty period. To purposely not help me. They simply sold me a lemon and committed consumer fraud. Do not get your vehicle worth them. Save yourself the money and possible stress. I would recommend Westherr instead.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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basilchevrolet on 02/14/2019
Dealer Response
We are sorry to hear your having issues, Wwe would like the opportunity to discuss your concerns, if you could please email us at basilcares@joebasilchevrolet.com with your contact info we would appreciate it.
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