Joe Basil Chevrolet
Dealership Sales Review
The worst experience I've ever had at a car dealership. It started pleasantly enough with an email contact and an appointment to speak with the "Manager on Duty". Upon arrival, the person we were to speak with was not available. Once he was, it was so hard to follow what he was saying, we had to keep asking the same questions over agian. He spoke fast and mumbled. How does someone like that sell cars? He continually contradicted himself on car features. When we went back inside, we had to sit on a bench because there were no free tables. Then, he collected my personal information within earshot of about 10 other customers. What kind of setup is this that provides not personal privacy. In this day and age of hacking and having your personal information stolen, the best this place can do is to have the interior of the dealership setup like a coffee shop??? Then, I said I wanted to lease and he wasn't sure if they were still leasing the year/model/make we were interested in. What? After ten, minutes he came back to inform us that, "We were in luck! They were still leasing them!". WTF? After another interminable wait, we were presented with lease terms based on a sale price that was $5000 above the price the advertised on their web site. When I inquired about this, he said that was the "Buy price". I looked at my wife; looked back to him and said, "We have to go.". Give me a break, Joe Basil Chevrolet. You lost me for good and I hope many people read this and just STAY AWAY.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No