Lia Hyundai of Albany
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Dealership Service Review
service Rating
Good service. Waiting area is lacking.
Written byon 09/18/2024
I’ve been a customer at Lia Hyundai since the early 2000’s. The service is always very good. Since the service waiting area has been updated, I haven’t liked waiting for my car. While the seating is comfortable, the tv is a waste. It is permanently on an awful game show channel and is way too loud. Literally no one in the waiting area was watching it. It would be much nicer to just be able to hear the overhead music. Also, it’s nice having the coffee machine and water, but I miss the vending machine.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lia Hyundai of Albany on 09/25/2024
Dealer Response
Lisa, thank you for your continued business for the past many years. We appreciate your trust in our service team, and value your feedback on the updates we've made in our lounge. Your comments have been passed to our management team with regards to our focus on continuous improvement.
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