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Lia Hyundai of Albany


945 Central Ave, Albany, NY 12205 (map)
Today closed
Sales Rating
Recommend:
Yes (42) No (0)
Service Rating
Recommend:
Yes (43) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
I will never do business with them again !!!!!
Written by Kellie on 06/03/2022

Horrible !!!! ( management ) what management it took 3 managers to make a decision and still walked out of there and nothing was done yo fix my car, not to mention i bought the extended warranty for 190 years 100 thousand miles and the interior warranty . i cussed the manager out after he told me it wasn't covered after they ordered the part 2 times said it was covered and never notified me to come into have the car fixed. He told me to provide the warranty papers which is in their computer system, which they sold to me. they are a joke. Beware of lia hyundai of albany. I call corporate and turned them in. they sent to a different hyundai and i am getting my car fixed under my warranty. Do not recommend. Oh by the way this is my third car with them and this is how they take care of their loyal customers. Without us none of them would have a job. I only left a 1star because that's the oy way I could leave a review.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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Lia Hyundai of Albany on 06/07/2022
Dealer Response
Kellie, Please contact me directly to go over your recent experience with our service department. Customer service is our top priority. Thanks Haris Bhatti General Manager hbhatti@liacars.com 518-458-2277
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