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DePaula Chevrolet


785 Central Ave, Albany, NY 12206 (map)
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Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (6) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Superb
Written by GenXAF Man on 04/20/2025

Came in with my truck for oil change and tire rotation plus a few other items of concern and as always was treated as a very valued customer! More like family! Traci Perrigo really goes out of her way to get you the results you expect from a dealership especially when you are a return customer for many years! Keith Manson is top notch probably most reliable and trustworthy tech I’ve seen in a long time and Rick Medico top notch advisor! That is the 1-2-3 combo any dealership would envy! As always DePaula Chevrolet makes you feel valued and fully explains the things going on with your vehicle and really makes you feel appreciated and valued not only as a customer but as a friend and family member!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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DePaula Chevrolet on 04/25/2025
Dealer Response
Thank you so much for your thoughtful review! I truly appreciate your continued trust in DePaula Chevrolet for your truck's maintenance needs. It’s wonderful to hear that Traci, Keith, and Rick were able to provide you with exceptional service. We strive to make every customer feel like family, and it’s great to know that we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514
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