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Lithia Chrysler Jeep Dodge Ram FIAT of Santa Fe


7401 Cerrillos Rd, Santa Fe, NM 87507 (map)
Today 11:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Sales Review

1.7 out of 5 starssales Rating
Typical dealership interaction
Written by schofield1956 on 10/19/2009

Went to get information about the future purchase of a 2010 Jeep Wrangler Sahara. The new salesperson met me outside while I was looking around. Bless her heart, but she had only been selling for four days. The "seasoned" salesman came out and I told him I was looking for a "new" 2010 Jeep Wrangler Sahara. He directed me and the new salesperson to a used 2007 and left us. When we returned to the dealership from the test drive the "seasoned" salesman ignored us. The sales manager told me to buy the used Jeep, even though I had already told them I wanted new. Sales manager told me that Jeep production had been stopped and that I had better get one before they were gone. (Production has only been suspended while parts supply issue is taken care of.) THEN, and only then, did they show me a new 2010 model of the Sahara. Why didn't they take me to the new one right away? Why was I not allowed a test drive of the new one? Their inventory was very limited - except for the Wrangler Unlimited models. They had no new brochures for the 2010 models. Just got the feeling that they were not interested in my as a customer. Will probably make the purchase from a dealership outside of Santa Fe.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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