Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
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Dealership Service Review
service Rating
Not happy at all
Written byon 10/05/2020
Had my truck in to repair heater core hoses Instead Velvet had radiator hoses changed it was my fault for having the wrong hoses changed. It cost me $565 for wrong parts and labor.now I have to wait another 2 days for parts and repairs, spend another 500 +/- for work to be done that I told them to do 4 days ago. Great jop people screw up and blame the customer
- Recommend this dealer? No
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Fernando Ruiz on 10/06/2020
Dealer Response
Jeff, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Fernando Ruiz, Service Manager, (505) 366-2950
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