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Lexus of Route 10


130 Rte 10 W, Whippany, NJ 07981 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Best Car Sales Experience
Written by lacough on 09/16/2016

I want to give a huge shout out to Phil Meola at Lexus of Rt. 10 in Whippany New Jersey. I was recently shopping for a Certified Pre Owned Gs350, and my search led me to this dealership. They had the car I was looking for, with super low miles. Being from Long Island, it was not easy for me to get to the dealership, but that did not stop us from working very well. Phil took the time to understand what I was looking for, and them went the extra mile by emailing me ALL of the details of the car I was going to lease, including photos (Car had just come in, had not been even photographed yet). He actually knew the history of the car (outside of the Carfax) and was a true joy to work with. When it came down to pricing, Phil could also not be beat. He worked quickly to give me a very fair price on the car, and even went back to negotiate on my behalf when I continued to push. Not once did he try to push me around, pressure me, or anything of the sort. A true craftsman in his profession. We actually started the process of putting the deal together, trading all required information so delivery would be swift and easy. The next day, I actually decided NOT to purchase the car. I decided to keep my perfectly fine car for a while longer. Now, it had nothing to do with Phil, the actual car or anything from the dealer, it had to do with personal circumstance. When I called Phil to tell him, He was EXTREMELY understanding, and did NOT ONCE try to convince me to take the car anyway. THIS is what puts Phil Meola of Rt. 10 Lexus OVER THE TOP. While I have not yet purchased a Lexus, he has gained me as a potential future customer. He will be my first call when the time is right. Phil, thank you again! DAve

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

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