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Lexus of Route 10


130 Rte 10 W, Whippany, NJ 07981 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Received Red Carpet Treatment @ Lexus Of Route 10!!!
Written by David5006 on 12/21/2015

I was in the market for a pre-owned Lexus LS 460 so upon conducting my research, I found that Lexus of Route 10's vehicles were priced much more competitively than any of the local dealers in Maryland where I live. So on Saturday 12/19 my wife and I took the long drive to Whippany, NJ. Once on the road we found out that the dealership would be closing at 6PM so I called the salesman Michael Abill who I had been dealing with over the phone. He said he would stay there even after the dealership closed for as long as it took to help me. Previously the receptionist had informed us that we would be arriving too late for a test drive but some how Michael worked that out too. Well...we made it there about 20 minutes to closing. Having 3 friends and family who own Lexus cars, My wife and I had heard about the "Lexus Experience" and dealing with Michael Abill, we now know what that talk is all about. Even though I arrived a few minutes before closing, I was treated like I had arrived in the morning and as if I was purchasing the most expensive car on the lot with cash. This treatment was far superior to any I had received in past purchases at other (non-Lexus) dealerships and now has set the standard for how I wish to be treated going forward (lol). Finally, I selected another car (the sale of the one I wanted was being finalized not long after I arrived), we made a deal on a L Certified LS460, I signed the documents, they took my check did all the necessary things, taught me how to use the gadgets in my new Lexus (there are many), even invited me to call on his cell anytime with ANY questions (up to midnight of course). So...if you want a true luxury car buying experience, not only should you make your way to Lexus of Route 10, you should also request Michael Abill as your sales person. Oh...I was out the door and on the road around 8PM very quick. Thanks so much Michael! D. James (Columbia, MD)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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