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Lexus of Route 10


130 Rte 10 W, Whippany, NJ 07981 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Our 4th Lexus from Lexus of Rt. 10
Written by Preppy1953 on 07/31/2015

Most people dread walking into a car dealership, usually to be accosted by pushy and obnoxious salespeople. Obviously, if they suffer from anxiety when it it's time to get a car- they haven't been to this dealership. What a classy place! The ladies who greet you, whether it be on the phone or when you walk into the door, are most polite and courteous! Our salesman, Michael, is a true gentleman. He is honest, helpful and most of all, a pleasure to deal with. Michael has always taken time to explain a vehicle and the equipment, making certain that what we are looking for, both in options and price range, is shown to us. Today, we picked up our 4th car that we have leased from Michael and Lexus of Rt. 10. (Three RX350's and now an IS250) My husband has now joined the Lexus family and couldn't be happier. He was pleased with the price as well as the options on the car which he got. From past experience: The service department is top notch- if I need a loaner car while my car is being serviced, it is not a problem... even if it is for an hour or two. The waiting room is very comfy, with plenty of seats, be they at a table or in nice, cushy chairs. There is a play room for children, and an upstairs waiting room for a quieter wait- if you need to get some work done, etc. You get a coupon book for a monthly free car wash! Oh- I almost forgot- the great candy bar with bins of candy- the coffee/hot drink dispenser... cookies, hot pretzels, various snacks (granola bars, breakfast bars, bagels, muffins, etc) and of course cold drinks- soda, waters,and juice packs for the kids.... make waiting for your car to be serviced quite pleasurable. Top notch personnel, service and detail to making their customers happy- is what you will experience at this dealership! Very, very satisfied with every aspect of our shopping experiences as well as the value they place on customer satisfaction. Kudos to Lexis of Rt. 10!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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lexusroute10 on 08/26/2015
Dealer Response
Thanks so much for taking the time to write such a comprehensive and positive review of Lexus of Route 10. There is no higher praise than that of a long-time, loyal client. We look forward to working with you and your family for many years to come.
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