Lexus of Route 10
Dealership Sales Review
Best leasing experience ever. 2015 Lexus CT200h From a moment I stepped in to a dealership to a signing a contract, took me maybe 2 hours. It included test drive, appraisal of my trade and price negotiation of my new car. The main thing is I wasn't shopping for Lexus at all, I was looking for BMW, but somehow I received email from Lexus Route 10 and called. Over the phone I got very good price and went there on my way home. I got exceptional greeting and personal attention from Natalia Ojeda. But my case was a little difficult with negative trade (that I knew about it) and Pete Postorino was called to help us. In a 20 min. he checked all possible options and he got best price for me. Thank you! Wayne Liebeskind helped me with all financial documents. I came next day to bring my trade and pickup new car. Eric Lilienthal went me through all functions and options of my new Lexus, very helpful. Special thanks for Brad Vaill, he helped me a lot after I left a dealership. It was light delay with paperwork and Bread provided to me his direct phone number, so I could call him to get updates. He always answered me, made three way calls with me and my bank. He followed me until issue was resolved. They truly take care of their customers! Great team, great dealership, great customer service. Thank you all!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes