Fullerton Ford
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Dealership Service Review
service Rating
Dishonest
Written byon 01/30/2025
Fullerton is dishonest. I went fora $95.95 oil change with coupon and $230 diagnostic that would apply towards repairs. The result a bad purge valve. Replacing one takes less than a hour. The bill was $731, 4.5 hours of labor at $505. Fernando Santos jr. said if I use the $50 off coupon it would cost more because he lied and said he gave me $100 break.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No