Fullerton Ford

Dropped my car off for an oil change and to see why engine light was on Friday afternoon, 8/20/10. Was called a few hours later and told my battery was dead when they went to pull my car in. Had never had any problem with the battery (car is 3 years old 65K miles). Could not change the thermostat (part of the reason engine light was supposedly on) until Monday. Called me Monday morning to ask me if I had stopped by the dealership and left my back window down. Now why would I stop by the dealership and jump my car so I could roll the window down? Rain all day Sunday so there was lots of water on the floor of my back seat. Service rep Fred said there was no way his tech left the window down after he changed the oil (Friday or Saturday). Must mean that someone broke in my car, right? I flew down to the dealership and nothing was missing (GPS, CDs, blue tooth - all not visible but would have been easily found). Asked to speak to the service manager in charge, Ronnie, but he was busy "working on a computer problem". Called police since no one could tell me who had been in my car. Once police arrived, Fred conceded that perhaps the tech could have left the window down, although he didn't think so. Why is it so hard to believe that the tech accidentley hit the window down button when he rolled the front window down? Fred agreed to vacuum the water out of my car as best as he could. I did not went them to touch anything else since there was no trust left - mysterious dead battery? no idea how my window was left down? He said he would not charge me with the diagnostic and my oil change was free since I had a coupon. Took car to Pep Boys to have battery checked - absolutely fine, just a little dirty. Can change thermostat and coolant for $184 - Fullerton wanted $400. Do not trust the service department at Fullerton Ford.