Quality Auto Mall

My wife's SUV which we bought at this dealership, was in the shop for close to three weeks, with a radio issue and an issue with our dash board lights flickering, at the same time my a/c unit turns down on its' own and also affects the suv's rpms. The service department didn't have the same issues - even having it for all that time. We picked the SUV up at noon time, the next morning, the issue happens again, longer this time. I left a message on Sunday, three days later, no one replied. I called Wednesday, this time with the Service opened - no reply. A week goes bye, with me still calling every day and no call back. Tom Dickman calls me on wednesday, he say he will call me back once he can get our SUV in to be service at another dealership. Today is Friday, TEN days now I have gone without any contact with Quality auto mall!!!!