Crestmont Toyota
Dealership Service Review
Although I have done most of my own routine maintenance and repairs since I bought my Tacoma, I’m getting older and cannot get around like I used to. So I decided to bring the pickup to Crestmont at 117,500 miles to check everything out. A lot needed to be done. Diffs and transfer case, exhaust getting noisy, steering getting stiff, brake fluid and antifreeze replacements and other items needed to be checked. Roger, the service writer sat down with his A mechanic and we went through everything. Certain items I thought were to be updated or repaired, did not require it and there were a other maintenance items that were suggested that I agreed to. In the end, all of the work was done in 24 hours and when I drove the pickup home the following day, it drove and sounded like it did when I bought it 10 years ago. I am fully confident, this pickup is ready for its next 100K and I’ll be bringing it back to Crestmont!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes