Land Rover Parsippany
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Dealership Service Review
service Rating
Not Reputable!
Written byon 12/14/2019
I took my 2019 Range Rover Sport in for service and they damaged the console. They told me they ordered the part and it would be in two weeks. That was four months ago. I have called my service advisor (Anthony) over 12 times, escalated the situation to management, and IT IS STILL NOT FIXED . This is no way to run a dealership let alone service customers. I WOULD RECOMMEND TO ANYONE THAT THEY FIND A REPUTABLE DEALER AND ITS NOT PAUL MILLER.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No