All American Subaru of Old Bridge
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service Rating
No place like home
Written byon 09/11/2023
I am greeted and treated with the utmost of friendly smiles, kindness and understanding. The "new" service rep, Katie, is an incredibly cool, knowledgeable and smart young lady that knows what she is talking about, what's even better is if she doesn't know she will find out like it's her mission. Been going there since 2016, my wife is on her 2nd and I am on my 3rd. Have some issues with my 23' Outback limited, was there on a Friday, Katie was on the phone with me on Monday working on a resolution, not sure how it's going to work out but I know I'll be there with it or another Outback. Like I said, there's no place like home. My yes responses to questions are for the maintenance not for the outstanding issue that is still pending.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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All American Subaru in Old Bridge on 09/12/2023
Dealer Response
Eric, we appreciate your kind words about Katie and our team at All American Subaru in Old Bridge. We're glad to know that you've been with us since 2016! Rest assured, we'll do everything possible to resolve the issue with your Outback. Thanks for sticking by us!
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