All American Subaru of Old Bridge
Dealership Sales Review
I reluctantly give 1 star to All American Subaru Old Bridge NJ, because it is 1 star too many. Mark Powell (Sales Manager of All American Subaru) emailed me for a new 2018 Subaru Crosstrek Limited. His email clearly displayed the picture of the particular vehicle, MSRP and "Your E-Price". The next morning l contacted Mark to persue with the purchase. Mark stated that the email did come directly from him, and it was not a computer generated auto reply email. However, Mark said the quoted price was incorrect and he cannot honor it. Furthermore, Mark told me an additional $2500 is needed if I want to purchase this vehicle; alternatively get a lower model for the E-Price that he quoted me. This is a bad and unwanted business practice. It is extremely irresponsible to the consumers. Is it a scam and/or a classic bait and switch? For all the serious car buying consumers out there, do not trust the E-Price quote from this dealership even if it came directly from the Sales Manager. Accountability is definitely NOT in their vocabulary. It is surely not the car buying experience that you wanted!! Just for the record, there was no disclaimer found anywhere in the email.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No