Route 46 Chrysler Jeep Dodge Ram

Route 46 Jeep's service center is not to be trusted. I was charged $2,406 to replace a leaking radiator and a timing cover in my 2015 Chrysler Town and Country mini van. When I got my vehicle back, the a/c no longer worked and a few weeks later I found out that the work they claimed to have done and parts they claimed to have replaced wasn't actually done or replaced. The timing cover had not been replaced and I was advised it has nothing to do with the radiator. I was a customer of Rout 46's service department since 2016 and assumed they would treat me honestly and fairly. That didn't happen. Danny, a manager in the service department was the person I was dealing with and he said that since I had been a customer for so long they would take care of the problems and get me a fair deal. A few days later he called me and went through the issues and quoted very fast(not leaving room for questions) and said that I didn't have many options and that the bill would be $2,635. I felt that I needed to go with his recommendation so I ok'd the work. I had second thoughts about the work and called back later and was told that the work had already begun on the car. I let them complete the work and he said he managed to get the bill reduced to $2,406. Part of the discount simply came from removing the diagnostic charge that they wave anyway if you allow them to do the repairs. When I picked up the car I had to immediately return to the dealership because my a/c no longer worked. When I brought the vehicle in, the a/c was working well and blowing cold but after their service, the a/c no longer worked. Route 46 had just repaired the a/c in the car in May. Two weeks after the radiator repair, I had another mechanic look at my car and they advised me that the work that was claimed by Danny(the service manager)at Route 46 Jeep as being done, had not actually been done. Route 46 replaced the radiator and that was it. Of course I was embarrassed, especially when I found out that the work that was done should have only cost a few hundred dollars, not forgetting the fact that I had to bring the vehicle back to have the a/c fixed again. I told Danny at the start of my initial visit that I didn't have much money but that didn't seem to stop him and Router 46 from taking me for a long expensive ride. I will never go back to Route 46 Jeep in Little Falls and I hope this review can serve as a warning to everyone to avoid this dealership.