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Route 46 Chrysler Jeep Dodge Ram


1655 Rte 46, Little Falls, NJ 07424 (map)
Today closed
Sales Rating
Recommend:
Yes (0) No (3)
Service Rating
Recommend:
Yes (0) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
Terrible service department. Lazy, fake mechanics
Written by Cmartens on 05/08/2022

Horrible service department. They refused to honor my factory warranty. Their claim: “fuses were ripped out of fuse box and too many after-market gadgets and wires hanging all over”. The truth: the fuse box is pristine. What does a “ripped out fuse” even look like? Why would anyone “rip out” a fuse? The one and only after-market “gadget” is Oracle brand halo LED rings. A simple little add-on. There were two wires coming from that from when I disconnected them in preparation for this service. Two wires. Not many. They were neatly tucked away on side of engine compartment which is very neat and clean and tidy. I disconnected because I didn’t want them to interfere with testing and repair of starter issue. They were not connected whatsoever to battery, fuse box or body. The fake, wanna-be mechanics lied and made up ridiculous allegations.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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