Skip to main content

Route 46 Chrysler Jeep Dodge Ram


1655 Rte 46, Little Falls, NJ 07424 (map)
Today closed
Sales Rating
Recommend:
Yes (0) No (3)
Service Rating
Recommend:
Yes (0) No (3)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
TERRIBLE SERVICE DEPARTMENT
Written by Jobama on 02/11/2022

So, Where do I start. I took my car to shop at my scheduled appointment time. My car was in the show for 13 DAYS before they even looked at the car to figure out what the issue is. When they FINALLY looked at my car, they gave me a $7k price tag for just parts. When speaking with the service person, he assured me that he checked after market, everywhere, and couldnt get parts for less. Air Shock $2600 Transfer Case $3000 Upper Control Arms $1100 While speaking to him, I googled some of the parts and found genuine parts online for much much less. less than half of the cost. So, I picked up my car and even with having to wait 2 weeks for them to look at my car, I was charged $450 diagnostic fee. I took it to another place. For the same things to be fixed, parts and labor, $2800 to fix EVERYTHING. EVERYTHING. This dealer was not just trying to make some money, but they were outright trying to rob me. The worst part is that they made it seem like they REALLY tried to help me out. TRIED to get me a deal. ABSOLUTELY TERRIBLE.

  • Recommend this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.