Route 46 Chrysler Jeep Dodge Ram
Dealership Sales Review
Terrible experience with Enrique. I asked to test drive a specific trim of a Cherokee L. Instead he brings the more expensive higher trim and lied and said the options were the same. I had actually already driven that exact same vehicle a few weeks before unbeknownst to him. I also test drove a Durango. When I asked if they honored the manufacturer lease deal from the Dodge website he said that website doesn’t exist. When I asked if he could do a lease quote for specific mileage and terms for excellent credit he said he couldn’t and that he needed to run my credit. I said assume excellent credit as I know my scores and do have excellent credit. Enrique said he couldn’t assume and wouldn’t do the quote. I had no problem getting lease quotes from Volvo and Lincoln as I was cross shopping an XC90 and Aviator. Even more ridiculous is that I even got a lease quote from that exact same dealership for a Cherokee L Overland a few weeks before from another salesperson. I guess if you’re a black man and not working with a black salesman you’ll be treated poorly. Thanks Rauny for the great service. Enrique needs to treat his customers (especially the black ones) better. I won’t be spending my money here.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No