Freehold Ford
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joke of dealership
Written byon 05/15/2017
I'm 22 years old. My first bad experience was whe asked to test drive a 2016 mustang gt. They told me I cant because only serious inquirers can even though I told them in a month I'm going to buy a car. So I drove to Virginia and test drove it and purchased it the same day. 2nd was when I went to put replacement tires on the mustang gt pp. I purchased the tires myself but they were they same size as stock. They couldn't take off my old tires b/c they are low profile tires. So why do you sell them stock if you cant replace them and then told me to go to a tire shop. 3rd. that same day I get home and notice scratches on the side of my car that wasn't there before I dropped it off.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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freeholdford on 05/17/2017
Dealer Response
Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Freehold Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to our Internet Manager, Jaclyn Spidaletto at (732) 462-3131 and we will do our best to make this better. We hope to hear from you soon.
Reportfreeholdford on 05/17/2017
Dealer Response
Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Freehold Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to our Internet Manager, Jaclyn Spidaletto at (732) 462-3131 and we will do our best to make this better. We hope to hear from you soon.
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