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BMW of Atlantic City


6037 Black Horse Pike, Egg Harbor Township, NJ 08234 (map)
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Sales Rating
Recommend:
Yes (6) No (1)
Service Rating
Recommend:
Yes (22) No (4)
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Dealership Sales Review

1 out of 5 starssales Rating
Unprofessional and unbalanced response
Written by Dave on 07/20/2020

I sent a request to the dealer looking for a 2019 330i xdrive. Julia replied that they only had 2020, 2017 and 2013 and did I like the 2020s. I went online and looked at the 2020 330's and prices, entered the mileage and features in KBB and received a price range that was $8 to $10k less than their list price. I replied asking why their prices were so high and they were asking for M-package prices and I copied a nearby BMW Mpkg with similar miles that was the same price. I then made a remark that we all have access to the internet so it is not hard to look up prices. She replied with a nasty "SIR, I don't set prices and of course I know what the internet is" and that was it. Julia, just so you know, the proper answer is something like "Mr. A. I understand. Perhaps you did not catch all of the options this vehicle has, here is the correct KBB value. Please let me know if you want to test drive the vehicle" Dave

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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BMW of Atlantic City on 08/12/2020
Dealer Response
Thank you for bringing this to my attention. I apologize for your experience trying to find a vehicle with us. I would like an opportunity to fix this and to earn your business, please contact me at VMenniti@Group1Auto.com. I look forward to speaking with you. Vincent Menniti General Manager
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