Lynnes Nissan City
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Dealership Service Review
service Rating
Worst exp. - rude staff
Written byon 01/17/2024
Avoid visiting this place for anything. The staff is rude and don’t now how to talk to customer. Last exp. to this center was also not god but still went ahead this time hoping things will change but it was other way round. My appointment was at 2:15 PM for normal half yearly service, during the visit no one showed up even during drop off I asked them to let me know if anything needs to addressed (recommended) we can get them addressed. After 2 hours they came back with direct bill and when asked for what about stuff I asked they say you need to book early appointment and schedule a new appointment which doesn’t make sense. Avoid this place
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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CHARLES LAKHAN on 01/25/2024
Dealer Response
Aditya Jain, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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