Sunnyside Acura
Back to Sales Reviews
Dealership Sales Review
sales Rating
Frustrating at first but then smooth sailing
Written by 03/02/2015
onOur initial visit with Sunnyside was frustrating. However, after posting our concerns we had a great experience with upper management who saved the day. We ended up purchasing a new vehicle rather than the used vehicle we originally selected. Everyone we worked with was very accommodating, helpful and most pleasant. I wish these same individuals worked on the day of our first visit. Overall, I was very happy with my purchase and I appreciated the staff's efforts to make a wrong a right.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
sunnysideacur4 on 03/18/2015
Dealer Response
Thank you for reaching out to us about your concerns. Customer satisfaction is our number one priority, and we are pleased that we were able to work with you to resolve this issue. If you have any further questions or concerns, please feel free to contact us. We look forwarding to working with you again in the future, and we hope that you enjoy your new Acura!
Sincerely,
Bob Niven | E Commerce Director
Report