Lithia Volkswagen of Reno
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Dealership Service Review
service Rating
Very well taken care of with my service
Written by 01/08/2016
onHad an amazing experience with the service team at Lithia Volkswagen. Brought my car in for a freak issue and they were able to take care of it in less than 24 hours and did everything they could to keep the cost down for me. They also showed me exactly what needed to be done and explained it in a way that made sense to a non-car guy like myself and helped me feel that they weren't just tacking expenses on to make a quick buck. It really meant a lot to me as the repair came at the worst time for me financially, so any little bit helped. Thrilled about the result and I drive assured in the knowledge that everything is running as it should. Thanks, guys!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes