Lithia Volkswagen of Reno
Back to Service Reviews
Dealership Service Review
service Rating
Absolutely Trash
Written byon 06/23/2021
I bought a car from them and thought it would be wise to have it serviced there. Not so. They lied about service, service tome , and the scope of what needed to be done. After getting two different services at a premium they lost two different hub cap covers and broke the lock cover on the handle. The didn’t mention it and when asked about it they said it was already that way. Are you [non-permissible content removed]
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No