Lithia Volkswagen of Reno
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Dealership Service Review
service Rating
New delivery made right
Written byon 05/03/2016
updated 05/18/2016
We purchased a new 2015 Golf. Initially when we took delivery the car was not cleaned up and had hard water deposits all over it. Once notified of the issue, the dealer made certain that the car was then prepared properly, even offering to have it taken to a local detailer of my choice! Thank you for making it right in the end.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes