Lithia Volkswagen of Reno
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Dealership Service Review
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Lithia? Never again!
Written byon 05/08/2012
updated 07/13/2025
Made me pay in advance for part. Part was not what was needed to fix problem. As it was "special order" they hassled me over refund for unnecessary part. Not the 1rst time they were awful! Lithia Motors [non-permissible content removed]. Period.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No