Lithia Reno Subaru
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Dealership Service Review
service Rating
Cam Timing issue
Written byon 09/08/2017
updated 09/26/2017
Just bought a legacy from the lithia dealership and love the car. The sales person Homero made our experience amazing and will be referring everyone to him. After a couple days of owning the car it had a check engine light issue which turned up to be a Cam timing issue. We were a little upset that this happened on a brand new car but nothings perfect and we understand that. Luckily the car is under warranty for it being new. Unfortunately the service took about a week in a half to finish because they had to order new parts. They gave us a loaner car which was good and their service was very friendly. I'm just happy that we got the car back and it seems to be running good now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes