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Dolan Lexus


7175 South Virginia St, Reno, NV 89511 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (11) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Customer Service
Written by MofReno on 04/20/2025

Excellent all around customer service, from the scheduling, meeting with service advisor, receiving updates, and reviewing maintenance/service performed. Both the service advisor Julie Tomlinson, and the Service Mgr, Carlos Buggia are exceptional to work with. Overall, the Dolan Lexus Service Dept. personnel are all professional, courteous and customer oriented.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Dolan Lexus on 04/21/2025
Dealer Response
Thank you for highlighting the exceptional service from Julie, Carlos, and our team at Dolan Lexus. We're delighted to know that every step of your experience was seamless and professional. We appreciate your support!
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