Audi Las Vegas
Dealership Service Review
IF YOU DONT DONT LOOK RICH OR YOUR CAR ISNT THE TOP OF THE LINE NEWEST MODEL.. GO ELSE WHERE. DANGEROUSLY NEGLIGENT. Wish there was a ZERO STAR option. My vehicle had a dangerous safety recall, and needed a full diagnostic. I was called to raplace the battery... and two weeks later "come pickup your car." Reviewed invoice, never given any reccomendations besides what had been done, in writing or other communication. $1000 later, I got LESS than TWO MILES away and my engine completely shut off. Barely coasted into a parking lot. Called and was left waiting for 2 hours for a return call and return tow. Dealership is currently trying to find documentIon that I declined reccommended repairs. Lies which are not provided on the invoice. These guys do not have any integrity, and dont care about vehicles or customerz that cant spend $$$. Dont provide full diagnotics, which for $200+ should be no problem. Will update.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No