Planet Nissan
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Dealership Service Review
service Rating
Very poor service
Written byon 12/28/2016
Andrew service writer, very low knowledge of auto repairs and bad attitude.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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planetnissan on 01/13/2017
Dealer Response
We are disappointed to hear our dealership was unable to provide the business you needed. Aside from the attitude of our service employees, was there anything specific that occurred? We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. If you wouldn't mind contacting us, I'd love the chance to speak with you and hear your feedback regarding your visit. Wed like to help repair your relationship with our team and create a better experience in the future! We hope to hear from you soon.
Regards,
Planet Nissan Team
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