Planet Nissan
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Dealership Service Review
service Rating
Beyond Excellence
Written byon 12/05/2016
updated 12/16/2016
Mike has always taken care of me. My last experience is the most unforgettable one. It was a saturday, I took in my car for an oil change and I was going to be late to pick it up. I didnt know that they close at 4pm. Mike took care of my tab and left my keys to the front desk so I will be able to pick it up later. He has gone above and beyond customer service excellence
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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planetnissan on 01/12/2017
Dealer Response
Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Mike went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Planet Nissan await your return. Please let us know how we may be able to help next!
Best Regards,
Planet Nissan Team
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