Customer Reviews of AutoNation Volkswagen Las Vegas
Review type:
Stress-free, awesome car buying experience
by Rene Bueno on 04/17/2024AutoNation Volkswagen Las Vegas for me has the best customer service in town. Some car dealers insist on what they need to push, not what the customer's needs and wants. Some even judge you on your looks and tailor-fit the kind of service… they provide, but not in AutoNation (VW). Shout out to Sales Consultant Abbas Abhari who provided me with genuine and personal customer service. Provided help every step of the way. Not just showing me the lowest-priced base model to the highest trim, as well as the best deals they have and all possible sale options. They have the best trade-in value for your old car as well. For the best car buying experience, I highly recommend AutoNation Volkswagen of Las Vegas.Auto Nation Believer
by Happy Camper on 03/25/2024I got a great deal on my red hot new VW Tiguan! It’s good that I now have all those safety features.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
2024 VW Taos AWD
by Steved6 on 03/22/2024This is our second VW and my wife and I are very impressed with this car so far. We replaced our Tiguan with this Taos and its faster, fun to drive, handles beautifully and looks great! Dashboard and stereo preform excellent as well. Many… compliments on the styling of the car which is in a striking cornflower blue.Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchasing my Tiguan
by Mahelo4400 on 02/02/2024The dealer was pleasant it made me feel At ease through this nerve wrecking process.The dealership looked impressiveHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
But new car
by Catherine on 01/05/2024Igor was really helpful, patient and informativeHi Catherine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Wes Sennett
by Wes Sennett on 12/07/2023A long wait. But understandable, and I was offered something to drink and if I was comfortable and needed anything.Hi Wes, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My sales experience was A++ from beginning to end
by Shon Lawhon on 11/06/2023Marko went above and beyond to accommodate all of our requests. What I liked, the most was that he came across very authentic and genuine. His tone and demeanor were friendly and professional. The used car that we came in for didn’t pass… their thorough inspection so Marko gave us plenty of options that were even better than the car we initially wanted. You can be assured that the cars they sell are very thoroughly vetted. Marko was very upfront with the maintenance records and the Carfax report. We felt very good about the purchase we made. The toughest decision was whether or not to purchase the expensive protection plan. It added an additional $3000 to the price of the car. I felt that without it I would be on my own for any future repairs within the next three years. But with it, I had the confidence in knowing that the car would be taken care of in case of any mechanical failure. So all in all, we are very pleased with our transaction and the follow up and service after the transaction continues to be phenomenal.Hi Shon, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Igor is Amazing
by Lillian on 10/05/2023I just bought a 2023 VW Taos. It is the 5th car Igor has sold our family. He truly understands what we are looking for and how to ensure we get the best deal possible. I appreciate Igor and VW Autonation's staff for working diligently for… my family. We have 1 more car to buy in the near future and Igor will be our first call.Hi Lillian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Salesman
by lasvegas1 on 10/05/2023Very nice and easy to communicateHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great Experience!
by Claire O on 09/14/2023The team at AutoNation is great. From sales to financing, it was a seamless event. Knowledgeable and incredibly friendly, helpful staff.Hi Claire, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales
by Islelvlabana on 09/12/2023They listen to customers. Really focus on getting on the customer's side.Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Top sales rep
by Ericsun on 08/30/2023Excellent buying experience: sales rep was friendly and quick response all needs, never push to make a deal and no oversell anything we don't wants.Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Purchasing a new car
by PurchaserGR on 06/06/2023Wonderful experience, sales team were kind and helpful in everyway. Made my new purchase a breeze.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer
by Mr. Oleg on 05/25/2023Great deal! Fast and professional service! THANK YOU!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
lessee
by stokmktmoron on 05/23/2023Abbas is the finest and most decent person i have dealt within the automobile industry. He KNOWS everything about the vehicle and matches one for perfect use. This is my second VW via AutoNation and Abbas and I give him and the dealership… in Las Vegas 5 StarsHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Auto Nation Volkswagen Are Thieves
by No2Volks on 05/19/2023Would never never and recommend anyone to purchase car from this dealership. We bought bran new 2023 Atlas and month in we are driving with our kids the right tire pops making a left turn🤷🏻. Called the salesman left detailed message… never returned call. Called the service department and rather helping they asked did you tire protection. We did not they advised to call our insurance. If it was flat tire I would understand but it popped. They sold us car with bad tires. They said nothing they could do. Just beware of this dealership. We are going to trade it for something else now.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Excellent customer service
by Bonnie B on 04/17/2023Igor was extremely helpful and found me the car I wanted! My entire experience was smooth, fast and enjoyable! I highly recommend this dealership.Hi Bonnie, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Las Vegas. We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.
Great Experience
by Bruce G on 04/15/20231st time at this dealership everything form customer service to sales experience was easy and comfortable Derek made my whole transaction enjoyable and provided stellar customer service would highly recommend if you looking for a VW.Hi Bruce, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Got a new Atlas
by Kenjiro on 03/30/2023Derek from AutoNation Volkswagen was so helpful from the first time we spoke, text messaging until we finish the transaction of the new car A++Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by Kristina B on 03/02/2023I been a customer with Volkswagen for over 10 years. The biggest reason why I keep coming back is because of excellent quality of service that I receive from Ihor and Dmytro. They are absolutely fantastic people and always listening and… paying attention to what I’m looking for and accommodating it.Hello Kristina, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Outstanding service
by Andrea D on 02/21/2023Anthony was amazing! He answered all my questions, was very knowledgeable and made sure everything went smoothly with the sale.We are pleased to hear you had such a positive experience with us, Andrea! We always strive to provide personable and excellent customer service. Thank you again for the review!
Volkswagen Atlas
Volkswagen Jetta
Volkswagen Tiguan
Volkswagen Taos
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Rene, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Destiny Jarvis on 04/18/2024