AutoNation Volkswagen Las Vegas
Back to Service Reviews
Dealership Service Review
service Rating
Newer cars turn on Valet, when dropping the car for service
Written byon 10/14/2022
I took my car for service with plenty of time to correct the issue, the service rep told me that the recall was going to take longer and it might run to the next day. Note that I had made an appointment and if they were so back up they should of call the later appointments to reschedule. In any event I left my car and turned on the Valet feature on the app. I was able to tell that the repair was done the same day in less than an hour when they were quoting me for three hours labor
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Nia Sterling on 10/19/2022
Dealer Response
Hi, we are disappointed by your experience at AutoNation Volkswagen Las Vegas. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5802. We hope to hear from you.
Report